Workforce Development

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Two women workers smiling
Two women workers smiling
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project recognizes that without a strong, skilled workforce at the national and local levels, system-based and technological improvements won’t have their intended effect. Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties.

Our vision is to foster self-sufficient organizations with institutionalized systems. This in turn will help ensure high performance from a professionalized and consumer-centered workforce for effective and efficient delivery of health commodities through to the last mile.

We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to continuously improve the systems, processes, and factors affecting an organization’s ability to plan for, manage, and support professionalized national cadres of supply chain professionals.

News & Highlights

Success Stories
The services that health facilities provide depend on a consistent supply of medicines, equipment and other medical commodities, which can only be possible through effective supply chains, logistics management, and information exchange. By increasing accuracy of and access to supply chain and…
Success Stories
Elizabeth Numero is a nurse and midwife who manages Antiretroviral Therapy (ART) commodities at Liwonde Private Clinic drug store in the Machinga district of Malawi. Once a disorganized drug store with poor record keeping, it is now a well-organized and properly labelled pharmacy, thanks to the…
Success Stories
When Olivia was a child growing up in Lusaka South, Zambia, she knew she wanted to work in public health, but becoming a nurse wasn’t an option she considered. Instead, Olivia had set her sights on a degree in public health and business administration at the University of Zambia (UNZA). She…

Success Stories

The services that health facilities provide depend on a consistent supply of medicines, equipment and other medical commodities, which can only be possible through effective supply chains, logistics management, and information exchange. By increasing accuracy of and access to supply chain and…
Elizabeth Numero is a nurse and midwife who manages Antiretroviral Therapy (ART) commodities at Liwonde Private Clinic drug store in the Machinga district of Malawi. Once a disorganized drug store with poor record keeping, it is now a well-organized and properly…
When Olivia was a child growing up in Lusaka South, Zambia, she knew she wanted to work in public health, but becoming a nurse wasn’t an option she considered. Instead, Olivia had set her sights on a degree in public health and business administration at the University of Zambia (UNZA). She…